Terms of Hire
Normal terms and conditions of rental apply at all times. All rates include VAT & insurance and are subject to availability. Despite the purchase of insurance an excess will be charged for any vehicle damage. Insurance cover is for UK mainland only unless clearance is granted prior to rental. Rate reductions are available for renters providing their own insurance cover (please ask for details). Rates include breakdown recovery.
Minimum rental period is 1 day.
1-3 Days: 250 miles per day free of charge
4 Days plus: unlimited mileage
Weekend rental (Fri 4.00pm to Mon 9.00am): 600 miles free of charge
10p is charged for every additional mile travelled.
Minimum rental period is 4 hours subject to availability. 4 Hour and Evening rentals incur per mile fuel charge.
4 Hour rentals: per mile fuel charge
1 Day plus: 250 miles per day free of charge
10p is charged for every additional mile travelled.
Dual Control Hire
Renter of vehicles must be 17 years or over, possess a clean, current provisional licence and be accompanied at all times by a qualified driver, 23 years or over, who has held a clean, current and valid driving licence for a minimum of 3 years.
Additional passengers should not be carried whilst learner driver is under tuition.
Minimum period of rental is 1 hour and maximum is 4 hours. Tuition car rentals incur per mile fuel charge.
If you’re planning to sit your practical test with a dual control car, you must have hired a dual control car for at least one hour on the previous day.
For more information visit our Dual Control page, which gives you more detailed information.
Driving outside the UK
European rentals are restricted to cars and only by prior arrangement. Customers are responsible for travel insurance costs and European breakdown recovery for the vehicle and passengers. Additional charges will apply. For a quote please Contact Us.
Please note vans are not permitted to be taken outwith the UK mainland and while cars may be taken to Northern Ireland they should not be taken over the border to Eire.
The rules are always changing when it comes to the regulations of driving a vehicle abroad. As a UK driver you may not be fully aware of what is expected of you in other EU countries and what you need to cover off before you travel, such as mandatory EU travel kits and breathalyser kits. The AA have some great information on driving abroad and what you have to do depending on the EU country you are travelling to. For more information on driving in other EU countries, visit the AA website.
For advance bookings payment in full is required. For cancellations, 1 day’s payment will be charged if less than 24 hours notice is given. Most major credit / debit cards are accepted. We do not accept cash payments at our branches. Late payments for extensions may be subject to an administration fee.
A minimum £100 fuel deposit is required on all hires, full deposit requirements will be confirmed at the time of vehicle collection. Customers who place their reservations over the phone will be informed of the deposit requirements at the time of booking. Deposits are required to be paid at the branch and cannot be paid in cash.
For information on our insurance excess and our excess waiver please see here.
Please contact us for further details.
Airport Security Charge
Due to increased security measures at airports a charge of £8 will be added to all reservations for our airport locations. Airport security charges will be added to your total cost at the time of booking.
All our rental vehicles run on either unleaded or diesel fuel. All vehicles will be supplied with a full tank of fuel. It is the customer's responsibility to refill the vehicle at the end of the rental period. Fuel charges or fuel shortage will be charged at current pump prices plus a refilling surcharge. For 4 hour van rentals, fuel does not have to be replaced, fuel is charged at a per mileage rate depending on the size of van hired.
One-Way Car & Van Rental
One-way car & van rental is available but this will incur an additional charge. This one-way car or van rental charge will be added to your total cost at time of booking.
Subject to availability, rentals may be extended by contacting the rental office and arranging an extension during time of original rental, failure to do so will result in the vehicle being uninsured. Late payments for extensions may be subject to an administration fee.
To avoid disappointment vehicles should be booked in advance. Models shown and all descriptions are for general guidance only and while every effort is made to comply with requirements we cannot guarantee a specific model.
Arnold Clark Car & Van Rental reserves the right to refuse rental and to amend terms and conditions without notice.
Offers and Promotions
Our car rental offers and promotions are only available for stipulated periods of time and are not available all year round. Each promotion will specify the dates the promotion is valid for and which vehicles are available within the promotion. These promotions are subject to terms and conditions and availability. Arnold Clark Car & Van Rental reserves the right to amend these terms at any time. Car rentals dates which over run or exceed the valid dates of a promotion, will not be eligible to the stated promotional prices or offers.